First Shipments Begin!
1 day ago
– Thu, Nov 21, 2024 at 03:17:31 PM
Hello backers,
Exciting news! We're thrilled to announce that the first wave of Panda Spin shipments is about to begin!
We know the production of the sleeves and playmats took a little longer than expected, but we're happy to report they're finished and looking fantastic.
Here's the latest shipping timeline:
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EU (Core Game Only): Good news, European backers! Your games are already on their way. Please allow up to two weeks for delivery.
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US (Core Game Only): We anticipate your games will arrive at our US hub by early December. We're working hard to get them to you before the holidays!
For backers in other regions:
We're diligently packing your orders, including the sleeves and playmats, for our second wave of shipments. Due to the holiday season and increased shipping volumes, Wave 2 is expected to leave our facility by mid-December. This means delivery will likely occur in January or February.
We understand this delay may be disappointing, and we sincerely appreciate your patience. We're confident the wait will be worth it!
Need Help?
If you have any questions or concerns, please submit a ticket through our partner's website: https://matagot-friends.com/france/en/content/57-contact . Be sure to select "Panda Spin" as the product so your request is routed to us correctly.
Thank you again for your incredible support! We can't wait for you to experience Panda Spin!
The Moon Gate Design Team
October Third Thursday Update- Pledge Manager Closing
about 1 month ago
– Thu, Oct 17, 2024 at 03:44:29 PM
Hello Pandas,
Production on the playmats and sleeves will be wrapping up soon and we're preparing to get games on the water.
Pledge Manager Closes October 21st.
We'll be shutting down address changes during this time, but will be sending out Address Verification emails for each hub (Asia, Canada, US, Australia, Europe) when that hub's games are closer to the warehouse.
Address Verification
We are working with a partner (Matagot & Friends) to reduce games being sent to the wrong address. The best way we have found for this is to send out a verification shortly before your games are going to be sent from the warehouse. These verifications feed directly into our warehouse systems to make sure we can get the games to the right houses. :)
These are being sent out closer to arrival at the various hubs to the email address on your BackerKit page. Please look for an email from [email protected] (please check your spam folders too!).
The warehouse won’t send out your order until they’ve received this confirmation of the address.
Even with email reminders and holding open address confirmations until shortly before mailing out pledges, we have on average 3-5% of pledges returned due to a bad address. While that’s a single-digit number, it's still a lot of extra time and cost. Our hope is that this new integration directly between you and the warehouse will lower this significantly.
That's it for this month. We're close to getting games into your hands and we're excited to see what you all think.
-Moon Gate Design
Smoke Test Live! Full Backerkit Coming soon
2 months ago
– Sun, Sep 15, 2024 at 11:44:15 AM
Hello Pandas,
We just launched the smoke test for Backerkit which means 5% of you will get your Backerkit email invite. Assuming that goes well the rest of the emails will go out tomorrow or Tuesday.
The system is pretty straight forward but we do have a quick guide below for anyone who's never used Backerkit before.
If you have any questions please submit a ticket through our partner's site here:
https://matagot-friends.com/france/en/content/57-contact
We'll have our own support system soon, but we're using Matagot's in the meantime. Tickets will be assigned to our staff.
For those new to Backerkit we've created a quick walkthrough:
> Welcome Screen
IF YOU'RE GETTING THE GAMES AT ESSEN, CHOOSE "LOCAL PICKUP" FOR YOUR COUNTRY
This is where you’ll be able to select the country in which your game will Ship or Switch your Pledge Level (If you backed at $1 for Example).
Just click on the blue text just under "Your Pledge Level" and you can select any of the pledges from the drop-down menu.
Click "Get Started" to continue, or "switch your pledge level" to do that.
> Questions
Since we don't have any open questions we need from you, this section is largely just a reminder that your Kickstarter items are already in your cart. You'll be able to add more copies in the next step.
> Add-Ons
In this part of the Pledge Manager, you’ll be able to add additional items to your pledge such as extra copies of Panda Spin or the upgrade materials.
You’ll see your shipping fees here which will increase depending on which extras you choose, unless you're using Local Pick Up.
Shipping is weight-based so the costs will be dependent on the weight of your items.
PLEASE NOTE If you don't have a country selected before this screen, as often happens with Late Pledges, shipping defaults to show "Rest of World" prices. Once you enter your address on the next screen it will fix itself.
If you live in a country where VAT is applicable you’ll also see VAT fees here. Please note that VAT is based on the amount charged for the items and shipping.
> Shipping
Then there is the “Shipping" section where you’ll have to fill in all your details so we can ship your games to you as soon as Panda Spin is printed and ready! All there is left to do is click “Next” and confirm your Pledge.
If your Kickstarter account is linked through an Apple ID, it might not deliver the BackerKit survey email. Please submit a ticket in this case.
Late Pledge
Have you missed the campaign and still want to join?
Please join us in our Late Pledge through this link:
Closing of the Pledge Manager/Late Pledge
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Essen Pickups: If you're picking up your game at Essen, you have until September 30th to finalize your order in the pledge manager.
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Everyone Else: For those not attending Essen, you have until October 15th to finalize your pledge.
But the surveys will still be editable for a few months after that, so if you move, etc., you will be able to use the link in your emails to return to the pledge manager and edit your address, etc., for some time.
You can also return to your pledge manager any number of times to change your items if you change your mind :)
That's it for this update, have a great day everyone!
-Moon Gate Design
WE DID IT! Panda Spin is Funded and Ready to Roll!
2 months ago
– Tue, Sep 10, 2024 at 08:17:37 AM
A massive thank you to every single one of you for helping Panda Spin become a reality! Your incredible support not only funded us immediately, but also unlocked some awesome stretch goals, making the game even better than we imagined.
What's Next?
We're busy setting up the pledge manager on Backerkit. It'll be live very soon, so keep an eye on your inbox!
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Essen Pickups: If you're picking up your game at Essen, you have until September 30th to finalize your order in the pledge manager.
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Everyone Else: For those not attending Essen, you have until October 15th to finalize your pledge.
Card Sizes:
Just a quick reminder, the final card size will be 60x112mm (French Tarot card size). We apologize for any confusion caused by earlier information.
Playmats and Sleeves
Sadly, playmats and sleeves won't be ready in time for Essen pickups, but don't worry! They'll be available for online orders through our store and partner stores.
Sleeves-
Sleeves: We heard you loud and clear! Sleeves will be added to the pledge manager. They'll be clear to let the amazing art and foil shine through. Each pack of 80 sleeves will be HK$50 (roughly $6.4 USD). With 85 cards in the game (including 10 dual-language player aids), you'll have plenty to protect your deck.
Playmat: Get ready to battle in style with our custom Panda Spin playmat! It's not only beautiful but also keeps your table safe from scratches. The playmat is expected to be HK$140.00 (roughly $18 USD).
That's all for now! We're working hard to get the pledge manager up and running as soon as possible.
Thank you again for an amazing campaign! Your support means the world to us. We can't wait to get Panda Spin into your hands.
🐼 With Gratitude,
-Moongate Designs
Important Language Clarification
3 months ago
– Tue, Sep 03, 2024 at 05:44:54 PM
Hello Panda fans,
We wanted to quickly clarify the language options for the Kickstarter edition of Panda Spin.
Kickstarter Edition Language: The Kickstarter edition will ONLY be available in English and Chinese.
Retail Editions: Our partners will be releasing localized retail editions of the game in the coming year. These retail editions will include all the same great gameplay elements but will NOT have:
- Foil on the cards
- Inside art box printing
- Bamboo tokens
Rulebooks: Once available, rulebooks in other languages will be emailed upon request and also posted on BoardGameGeek for anyone to use.
Language in the Game: Panda Spin is largely language-independent. Text only appears on the 5 Element cards, player aids, and in the rulebook.
If you and your group are comfortable with this, we hope you'll consider backing the game and using the provided English/Chinese rules and the digital rules once available. If not, we'll be sure to post release dates for the other language editions as they become available.
Thank you for your understanding!
-MGD
